Customer Relationship Manager Vacancy in Dubai

Hiring now Customer Relationship Manager

We are looking for a Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.

In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we’d like to meet you.

Your goal will be to help us safeguard our revenue and retain our customers.

Job Details:

• Industry  -   Retailing 
• Location  -  Dubai
• Job Type -   Full Time
• Gender    -   Any
• Experience  - 1-2 Years
• Salary     -   4000 - 5000 AED
• Benefits  -   Unspecified 

Responsibilities

• To develop a good relationship with existing and new customers to increase business, discuss requirements, negotiates contracts based on territories and volume pricing agreements.
• To receive and record inquiries in the company CRM system and search potential vendors/suppliers with help from the commercial manager.
• Build relationships with key employees among customers
• Create plans to address clients’ business needs
• Advise clients on creating profitable processes
• Schedule regular meetings with customers to ensure they are satisfied
• Act as point of contact for complaints and escalate issues as appropriate

Requirements

• Proven track record of meeting and exceeding targets
• Background in customer service; industry knowledge is a plus
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
• A customer-oriented attitude
• Excellent communication and negotiation skills
• Problem-solving aptitude
• Ability to work well with a team

How to Apply in Customer Relationship Manager job?

Interested candidates may share their C.V. / Resume at: hr.ushacorp@gmail.com Please mention the “Position Applying For” in the Subject Line. *Only shortlisted candidates will be contacted.